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Documentation Index

Fetch the complete documentation index at: https://docs.jadenet.id/llms.txt

Use this file to discover all available pages before exploring further.

If you are new to Jadenet or exploring what the platform offers, this page covers the questions that come up most often. If you do not find what you are looking for here, reach out to the team directly at info@jadenet.id or call +62 817 958 5797.
Jadenet is an enterprise, cloud-based logistics management platform built specifically for freight forwarders and logistics providers. It covers the full scope of freight operations — from shipment order creation and cargo tracking through to billing, financial management, and accounting. The platform is backed by over 20 years of logistics industry experience and is designed for organisations that need a reliable, integrated system to run their operations.
Jadenet supports sea freight, air freight, and land freight. Each mode has its own dedicated module:
  • Sea Freight — manage orders, bills of lading, container tracking, costs, and billing
  • Air Freight — handle airway bills, cargo orders, and associated billing
  • Land Freight — track trucking orders, delivery notes, and land transport costs
If your business handles more than one freight mode, the modules work together within the same platform.
Yes. Jadenet is a cloud-based platform accessible through any modern web browser, including on smartphones and tablets. You do not need to install a separate app — the platform works from your browser on any device, making it practical to access from the office, a port, a warehouse, or while travelling.
Contact the Jadenet team to begin the onboarding process. You can reach them by phone at +62 817 958 5797 (WhatsApp available), by email at info@jadenet.id, or through the Contact Us form on the Jadenet website at jadenet.id.Once you are onboarded, your administrator sets up your company profile, configures users and roles, and activates the modules relevant to your operations. The Jadenet team supports you through this process.
Jadenet includes the following modules:
  • Sea Freight — full ocean freight management
  • Air Freight — air cargo order and billing management
  • Land Freight — trucking and land transport operations
  • Voucher Management — cash advance and settlement processing
  • Cash & Bank — multi-currency payments, receipts, and cash flow
  • Accounting — freight-specialised financial management and reporting
Your subscription determines which modules are active for your account. Contact the Jadenet team to discuss the right configuration for your business.
Jadenet protects your data with enterprise-grade IT security. All data transferred between your device and the platform is encrypted in transit. Data stored on Jadenet’s servers is held in secured infrastructure that meets the highest standard of IT security.Access to your data is controlled through role-based permissions, so each user only sees and can act on the information they are authorised for. User activity is logged to support audit and review.For more detail, see the Data Security page.
Yes. Multi-currency handling is built into the platform’s Cash & Bank and Accounting modules. This is essential for logistics providers handling international freight, where costs, invoices, and payments often span multiple currencies. You can record and report transactions in the currencies relevant to your operations.
User management is handled by your organisation’s Jadenet administrator. Administrators can create new user accounts, assign roles that determine what each user can access, and deactivate accounts when they are no longer needed.If you need guidance on setting up users and roles, contact the Jadenet support team at info@jadenet.id.
The Jadenet team is available to support you with onboarding, platform questions, and operational guidance. You can reach them by phone, email, or WhatsApp. Jadenet has offices in Cikarang and Bali, Indonesia, and serves customers across the region.For common questions, this documentation is a good first reference. For anything not covered here, direct contact with the team is the fastest path to an answer.
You can contact Jadenet through the following channels:
  • Phone / WhatsApp: +62 817 958 5797
  • Email: info@jadenet.id
  • Website: jadenet.id — use the Contact Us form for written enquiries
The team operates from offices in Cikarang and Bali, Indonesia. See the Contact page for full details.